My Fireworks

A Better Viewing Experience at SSTM

Group Work

- Service & UX Designer & Visual Communication Designer

2021.08 — ongoing

View PDF

Discover

Background

Shanghai Science and Technology Museum was built by Shanghai government to implement the strategy of

rejuvenating China through science and education

, and opened to the public in 2001.

It is about to receive its first major closure in 20 years. Its

2 primary problems and demands

need to be solved urgently.

Research

Persona

Journey Map

DEFINE

Insight

Co-Create Workshop

OPPORTUNITY

We used the KJ method to induce design opportunity points.

STAKEHOLDER MAP

We sorted out the stakeholders involved in the design concept of combining a virtual visit to help enhance the audience experience and connection SSTM.

DESIGN

Concept

AR-BASED SERVICE DESIGN FOR VISITING SSTM

Interaction Logic

User Flow

Service blueprint

Fireworks Experiment Display

Coding

Storyboard

Usage Scenario